Privacy Policy

Last updated: 14 February 2026

CricketClubBuilder ("we", "our", "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website and services.

For the purposes of data protection law:

• We act as a Data Controller for user account data and platform operation data.
• We act as a Data Processor for club-managed data processed on behalf of clubs using the platform.

If you have any questions about this Privacy Policy or your personal data, you can contact:

Email: support@cricketclubbuilder.com
Country of establishment: UK

1. What Data We Collect

A. Account & Profile Information (Controller Data)

When you create an account, we may collect:

• Name
• Email address
• Phone number
• Country
• Date of birth (where required for age verification)
• Login and authentication data

This data is processed by us as Data Controller.

B. Club-Managed Data (Processor Data)

Clubs using the platform may upload or manage personal data relating to:

• Members
• Players
• Officials
• Volunteers
• Parents

This data is controlled by the relevant club.

CricketClubBuilder processes this data only on the instructions of the club and does not determine the purposes for which this data is used.

If you are a member of a club and have questions about how your personal data is processed, you should contact your club directly.

C. Technical & Usage Data

We automatically collect limited technical information necessary to operate and secure the platform, such as:

• IP address (stored in hashed or pseudonymised form where possible)
• Browser type and version
• Device type
• Access timestamps
• Basic usage logs for security and performance monitoring

We do not use technical data for advertising or behavioural profiling.

2. How We Use Personal Data

We use personal data (where we act as Data Controller) to:

• Create and manage user accounts
• Provide access to platform features
• Send essential service-related communications
• Maintain platform security
• Detect and prevent fraud or misuse
• Comply with legal obligations

We do not sell or rent personal data.

We do not use club-managed data for our own marketing or commercial purposes.

3. Legal Basis for Processing

We process personal data based on:

Contract
To provide the services you sign up for.

Legitimate Interests
To maintain platform security, prevent fraud, and improve service reliability.

Consent
Where you explicitly opt in to optional communications.

Legal Obligation
Where processing is required by law.

Clubs are responsible for identifying and documenting the lawful basis for club-managed data.

4. Data Sharing & Subprocessors

To operate the platform, we use trusted third-party service providers ("subprocessors") that process personal data on our behalf. These may include providers of:

• Cloud hosting and infrastructure services
• Authentication and identity management services
• File storage and media delivery services
• Email delivery services
• Security and performance monitoring tools

These providers may process limited personal data such as account details, login data, IP addresses, and uploaded content where necessary to provide their services.

All subprocessors are engaged under appropriate contractual arrangements requiring them to protect personal data and process it only on our instructions.

We do not sell or rent personal data to third parties.

Personal data may be disclosed to law enforcement or regulatory authorities where legally required.

5. International Data Transfers

Our hosting and infrastructure providers may process personal data in the UK, the European Union, or other jurisdictions.

Some service providers may be located outside the UK or EU. Where this results in a transfer of personal data outside the UK or EU, we rely on appropriate safeguards provided by those service providers in accordance with applicable data protection laws.

These safeguards may include contractual commitments and recognised international data transfer mechanisms.

6. Data Retention

We retain personal data only for as long as necessary:

• Account data is retained while your account remains active.
• Technical logs are retained for a limited period for security and monitoring purposes.
• Club-managed data is retained according to the instructions of the relevant club.

If your account is deleted:

• Personal data will be deleted or anonymised within a reasonable timeframe.
• Some data may remain in secure system backups for a limited retention period before permanent deletion.
• Certain data may be retained where required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Object to certain processing
• Data portability
• Withdraw consent where applicable
• Lodge a complaint with a supervisory authority

If we act as Data Controller, you may contact us directly at:

support@cricketclubbuilder.com

If your data is managed by a club, you should contact the club in the first instance.

8. Children’s Data

CricketClubBuilder is designed for use by cricket clubs.

We do not independently verify parental consent for club-managed junior data. Clubs are responsible for obtaining appropriate consent where required by law.

If we become aware that personal data has been collected unlawfully, we will take appropriate steps.

9. Cookies

We use essential cookies required for:

• Authentication
• Session management
• Security

We may use optional analytics tools to improve service performance.

You can manage cookies through your browser settings.

10. Security

We implement appropriate technical and organisational measures to protect personal data, including:

• Encrypted connections (HTTPS)
• Access controls and role-based permissions
• Secure hosting infrastructure
• Monitoring and logging for security purposes

While no online system can guarantee absolute security, we take reasonable steps to protect personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will notify users through the platform or via email where appropriate.

The latest version will always be available on our website.

12. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

CricketClubBuilder
Email: support@cricketclubbuilder.com
Country of establishment: [YOUR COUNTRY]